![]() We do our best to speed up processing and shipping times hence, there is a minimal time gap to cancel/change your order or change its address. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. It is a buyer's responsibility to ensure that the shipping address entered is correct. To file a claim with the carrier, please click the following links: Lost, damaged, or marked delivered items.International Duties or Customs Charges.The Little & Brave is not responsible for If your country is not listed, please email us at and we will do our best to give you a shipping estimate.Īny applicable duties or customs fees are the responsibility of the customer. We offer standard shipping delivery to the following countries for a flat rate of $30Īustralia, Belgium, Brazil, China, Denmark, France, Germany, Italy, Japan, Mexico, Netherlands, Norway, Portugal, Spain, Sweden, and the United Kingdom. Most orders are shipped via USPS and include tracking. Flat-rate Standard shipping fee of $6.90 (3-4 business days).Please note that during peak holiday seasons, weekends, or high-traffic promotions- processing may take additional time beyond 3-5 business days. You may receive an estimated time though this will vary on location and USPS shipping times. You will receive an email confirmation with tracking once your order has shipped unless contacted directly by a representative. How will I know that my order has shipped? Processing time does not include shipping transit. Please allow 3-5 business days for processing. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Please note that the refund amount may take up to 14 business days to reflect in your account. If approved, you will receive your original payment method. We will notify you once we have received and inspected your return and let you know if the refund was approved or denied. Sales Items (discounted 15% or more) are considered final sales and are not eligible for a return. free of stains, odors, animal hair, and damageĭue to safety and sanitary concerns, several types of goods are exempt from being returned: cloth diapers, cloth diaper inserts, cloth diaper storage bags (wet bags), pacifiers, pacifier clips, teethers, and other items of a similar nature.To be eligible for a return/exchange, all items must be returned to us: If the purchased product is faulty, reach out to within three days of delivery. We cannot accept returns or provide a refund after items have been washed or have any sign of use. We recommend trying on all items in your order before washing them to ensure they fit. We recommend using a delivery service with tracking to protect your return. The Little & Brave is not liable for untraceable or lost return shipments. Shipping costs are non-refundable. The buyer is responsible for the return shipping fees. Items shipped to us without first requesting a return will not qualify for a return. You are responsible for paying the shipping costs incurred by returning your item. Once the returned item is received, a refund will be processed, and a credit will be applied to your credit card or original form of payment as soon as possible. Only items that comply with the return policy outlined below will be eligible for a refund. ![]() ![]() Request a cancellation within 2 hours of purchase.Įmail specifying in the subject email RETURN with your name and order number. Please ship items back within 3 0 days of the date of delivery. If you're not 100% satisfied with a product, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return. ![]() We take great pride in knowing our customers love their purchases. ![]()
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